FAQ's

Q. How fast does the Surge Board go?

A. 12km/per hour


Q. What is the Surge Boards weight limit?

A. 100-110kgs


Q. How long does the battery last?

A. Full charge time is 2hours, which allows the rider to travel on the Surge Board up to 25km's


Q. Do you ship outside Australia?

A. Yes! we ship around the globe, which an extra shipping charge will be added upon checkout


Q. How long will it take to receive my Surge Board once purchased?

A. Please allow 24 hours for order processing, then once dispatched delivery will take 2-7 business days


Q.How much is shipping in Australia?

A.We provide free shipping, please see SHIPPING POLICY for more info.


Q. How does it handle wet weather?

A. Surgeboards are IP54 rated whch means it can handle dust and splashes of water. we strongly recommend not riding in inclement weather or near puddles.


Q.Can the Surge Board get a flat tyre?

A.No, it cannot as the tyres are solid rubber


Q.What type of battery do Surge Boards have?

A.All Surge Boards have high quality SAMSUNG Lithium Batteries.


Q.Is your stock in Australia?

A.Yes, all of our stock is Australian stock, located in Gold Coast - For local buyers please contact [email protected]


Q.Are Surge Boards Australian certified?

A.Yes our manufacturer is verified by Vehicle Import Team department of infrastructure and regional Gov. Australia.